TEC 55th Annual Member Services & Communications Conference

TEC 55th Annual Member Services & Communications Conference

Tuesday, October 13, 2026 - Friday, October 16, 2026 8:00 AM - 8:00 AM UTC

TEC 55th Annual Member Services & Communications Conference


Embassy Suites San Marcos, San Marcos, TX   Visit Website
Tuesday, October 13, 2026 - Friday, October 16, 2026   iCalendar UTC

Registration Fees  
Member: $775 
Spouse/Guest: $0 
Business Alliance Program Member: $775 
Non-Member: $875 
 

Hotel Information   
Embassy Suites by Hilton San Marcos Hotel Conference Center
Room Rate: $201  
Check-in: 3:00 p.m.   
Check-out: 11:00 a.m.

 

Register by September 28 for the lowest price. 

To register for an event, you will first be prompted to sign in or create a new online account.

Tentative Agenda

Tuesday, October 13, 2026

Complimentary Hotel Breakfast Buffet

9:00 a.m. 

Golf Outing 
The Bandit Golf Club 
Tee-off begins at 9:00 a.m.   
Two drink tickets and boxed lunch at noon

12:00 p.m.

Member Registration Open  

Evening on Your Own    
 

Wednesday, October 14, 2026 

Complimentary Hotel Breakfast Buffet

7:30 a.m. 

Member Registration Open 
 

8:30 a.m. - 11:45 a.m. 

 

General Session 

Welcome and Convene 
Presiding: Ryan Holmes, MS&C Conference Committee Member, Taylor EC   
 

Invocation and Pledge of Allegiance

 

TMSA Lifetime Achievement Award

 

Team-Building Activity

 

Influencing Leadership with a Different Perspective
Randy White, General Manager/CEO, Greenbelt EC

 

TEC Group Meetings

 

SharePoint Integration: Best Practices for Document Management, Collaboration & Intranet Use
Melissa Peoples, CEO and Founder, EA Revolution

 

Roundtable Discussions

 

11:45 a.m.

 

Networking Lunch 

 

1:00 p.m. - 4:00 p.m.

 

         Breakout Sessions


1A: Making the Best First Impression 


1B: Social Media Messaging: What Resonates Most with Member 
Alyssa Meinke, Manager of Marketing and Communications, Bluebonnet EC
Shaeleigh Mower, Corporate Communications Representatives, Nueces EC


2A: Navigating Difficult Conversations 
Aaryn Slafky, VP of Customer Experience, Pivot

 

2B: Future of Annual Meetings

 

3A: Own the Outcome
Aaryn Slafky, VP of Customer Experience, Pivot

 

3B: Packaging New Member Information Effectively
Jaquelyn Muennick, Manager of Communications, Medina EC
Carolyn Powell, Director of Communications, PenTex Energy

 

4:00 p.m. - 5:30 p.m.


Reception & Showcase 

Evening on Your Own   
 

Thursday, October 15, 2026  

 

Complimentary Hotel Breakfast Buffet

 

7:30 a.m.


Member Registration Open 
 

 

8:30 a.m. - 11:45 a.m.


General Session  

Welcome and Reconvene 
Presiding: John Spiess, MS&C Conference Committee Member, San Bernard EC

 

Data Centers: How to Message the Good, the Bad, and the Ugly

 

Roundtable Discussions 
 

Competitive Mindset in a Non-Competitive Market

 

Generational Trends - How to Learn About Your Members
Angelika Hoelger, Research Manager, Touchstone Energy

 

11:45 a.m. 

 

Networking Lunch 

 

1:00 p.m. - 4:00 p.m.

 

         Breakout Sessions


1A: Lineman Lingo: Translating Field Operations for Members 
Curtis Whitt, Loss Control Manager, Texas Electric Cooperatives

 

1B: Reaching the Next Generation, Youth Programs that Work
Mikayla Herron, Community Outreach Specialist, Pedernales EC
Noemi Montoya, Communications Specialist, Sam Houston EC
Braelee Villarreal, Marketing and Community Relations Manager, United Cooperative Services


2A: Fresh Approaches to Energy Efficiency Programs & Audits

 

2B: Editorial Planning: Building Participation in Social Media

Chris Burrows, Editor, Texas Electric Cooperatives

 

3A: Key Accounts - Commercial & Industrial 
Scott Bialick, Sr. Manager, Member Engagement & Business Development, Touchstone Energy


3B: Increasing Internal Communications 


Adjourn 

 

6:00 p.m. - 8:00 p.m.

 

Evening Event: Game Night

 

 

Friday, October 16, 2026  

 

Complimentary Hotel Breakfast Buffet

 

7:30 a.m.


Member Registration Open 

 

8:30 a.m. - 11:00 a.m.

 

General Session 

 

Welcome and Reconvene 
Presiding: Diana Gonzales, MS&C Conference Committee Member, Pedernales EC

 

AI Tips & Tricks

 

Texas State Demographer 
Dr. Monica Cruz, State Data Center Lead and Special Research Associate, Texas Demographic Center

 

Supporting Your Organization After a Serious Incident 
Suzie Brown, Administrative Assistant, Bailey County ECA
Gladys Saenz, Billing Assistant/Member Services, Bailey County ECA

 

Building Morale Starts with You 
 

 

11:00 a.m.

 

Closing Comments/Grand Door Prizes/ Adjourn